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COVID-19 Resources

COVID-19: The Help You Need and Where to Find It

The virus and widespread closures to contain it are having a devastating and unprecedented impact on local businesses and families. Along with Mayor Lightfoot and various organizations across the city, the Treasurer's Office is working together to provide help to families, individuals and the small businesses that we all rely on.

Financial Tips 


Funds are likely to be tight for everyone at this time and protecting your credit and finances takes smart decision making. Here are some tips. 

Credit Card:  Because loans and credit cards are reported monthly to credit agencies, pay at least the minimum due each month to avoid being declared delinquent. If you can, call the credit card issuer BEFORE payments are overdue, because some companies may be willing to forego penalty fees or work out a long-term payment plan. 

Mortgage: Pay the monthly mortgage in full, if possible, to avoid being declared delinquent. If unable to pay, call your lender BEFORE payment is due. Ask whether your mortgage is eligible for any of the federal mortgage assistance programs that have been created.


Student Loans: Due to the CARES Act, most federal student loans are now set at 0% interest and no payments are due until September 30, 2020. 
NOTE: If you are able to pay, you should because there will be no interest charges during this time and all funds will be used to lower the amount owed, which will save you money.


Utility Expenses: If you think you won’t be able to pay your utility, rent, or cable company, call the service BEFORE the bills are due to work out a payment plan.

Emergency Cash: If you are short on funds, use a credit card, NOT a pay day or other quick cash lender. Credit cards are the quickest, safest, and most affordable way to respond in an emergency. The average interest rate on a credit card is 19%, while the average real interest rate on a payday loan is 400%.


Taxes: If you have not filed your 2019 taxes with the IRS you must fill out the proper form on the IRS website to receive your Economic Impact Payment under the Federal Stimulus. Click here:

Click on the links below to find services and information you may need.


Operation Hope provides financial emergency preparedness & recovery assistance through their Hope Inside Disaster Program, to individuals, families, and businesses, either directly or indirectly affected by the the COVID-19 pandemic.


Learn more here: